Counterpath Bria Professional 2.5 Windows User Guide Manuel d'utilisateur télécharger pdf (Page 64)

CounterPath Corporation

Preferences – Diagnostics

This panel lets you enable logging to files. Logging uses computer resources, so you should only enable it when

instructed by a customer support representative.

To set up logging:

1. Click Enable diagnostic logging.

2. Set the logging level.

3. Specify the folder where logs will be saved.

4. Click OK.

Activity on Bria Professional will be logged to.csv files in the specified folder. A new set of files is started each

time you log on. In order not to create large files when logging (which may create computer problems), you

must not remain logged on indefinitely when logging. You should occasionally exit and restart Bria

Professional.

If requested by a customer support representative, you can:

• Open the logging folder and then open a log file using a text editor.

• E-mail the logs in the specified folder to customer support: Click Send logs to customer support. A dialog

box appears showing all the logs. Select files and click Open; the selected files are sent and the dialog box

closes.

You can delete log files from the specified folder as you would delete any file on your computer.

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Counterpath Bria Professional 2.5 Windows User Guide Manuel d'utilisateur Page 64