Counterpath Bria 3.5.1 for Mac User Guide - Enterprise Deploym Manuel d'utilisateur télécharger pdf (Page 71)

A Troubleshooting

From the menu bar, choose Help > Troubleshooting. The Troubleshooting window appears.

Testing Audio Quality

While you are on a phone call, you can test the quality of the audio. Note that to perform a valid test, you should

be on an established call (not a call attempt).

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Bria 3 for Mac User Guide 1
Enterprise Deployments 1
Contents 3
1 Introduction 5
2 Installation and Setup 7
2.2 Starting Bria 8
2.3 Configuring Bria 9
2.4 Setting up a Contact List 10
2.5 Troubleshooting 11
2.6 Checking for Bria Updates 11
CounterPath Corporation 12
3 Making Phone Calls 13
The Bria Menu 14
The Bria Toolbar 14
3.2 Placing a Call 15
604551212PPP44; 16
Selecting the Account to Use 17
Letters to Numbers 17
Placing another Call 18
3.3 Handling Incoming Calls 19
Ending a Call 20
3.5 Transfering a Call 21
3.6 Handling Video Calls 23
Pausing and Resuming Video 24
3.7 Conference Calls 25
Managing the Conference 26
Video Conference Calls 27
3.8 Voicemail 28
3.9 Forwarding Calls 28
Set up for Deskphone Mode 29
Working in Deskphone Mode 29
4 Other Bria Features 31
4.2 Sending a Broadcast IM 32
Leaving a Group Chat 33
4.4 Chat Rooms 34
Sending Files 36
Receiving Files 36
5 The Contacts Tab 37
Enabling the Mac Address Book 39
Setting up for Availability 39
Importing 40
Exporting Contacts 40
Adding a Contact 42
Modifying the Contact List 45
5.3 Using Contacts 46
5.4 Sharing Online Status 47
Setting your Online Status 49
5.5 Privacy 51
6 Using Other Resources 53
6.2 The Favorites Tab 54
6.3 The Directory Tab 55
7 Configuring Bria 57
XMPP Account 60
7.2 General Preferences 62
Preferences – Privacy 63
Enable Alert Displays 64
Assigning Sounds 64
Preferences – Devices 65
Preferences – Codecs 67
Preferences – Calls 67
Preferences – Directory 68
Preferences – Files/Web 69
A Troubleshooting 71
Testing Video Quality 72
Testing Audio Devices 73
Diagnostics 74
B Contact List Headings 75
C Glossary 76

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Counterpath Bria 3.5.1 for Mac User Guide - Enterprise Deploym Manuel d'utilisateur Page 71

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