Counterpath X-Lite 3.0 User Guide Manuel d'utilisateur Page 1

X–Lite 3.0User Guide

CounterPath X-Lite 3.08Calls & Contacts DrawerTo display the Contacts drawer, click the black button toward the extreme right edge of the softphon

CounterPath X-Lite 3.093.3 Placing a CallUsers can place calls to a remote party using:• A SIP address (e.g. [email protected])• A traditional ph

CounterPath X-Lite 3.010X-Lite displays the SIP address of the person calling. If the SIP address for this person is also in the user’s Contacts list,

CounterPath X-Lite 3.011Call RecordClick REC at any time to record a call. Click REC again to stop recording. X-Lite saves recordings as .wav files

CounterPath X-Lite 3.0123.6 Conference CallsThere are three ways to set up a conference call:• “Manual Setup: AA Off and AC Off”, below• “AA Off and A

CounterPath X-Lite 3.013Manual Answering & Automatic Conferencing: AA Off and AC On“Users answer calls manually and X-Lite adds each to the confer

CounterPath X-Lite 3.014Add to Contacts ListAt any time during a call, users can click on the Call display to add the remote party to their Contacts

CounterPath X-Lite 3.0154 Managing Calls and Contacts4.1 Calls & Contacts DrawerTo display the X-Lite Calls & Contacts drawer, click the black

CounterPath X-Lite 3.0164.2 Contacts TabThe Contacts tab displays a user’s contacts and allows multiple contact methods for them, including:• SIP addr

CounterPath X-Lite 3.017Using ContactsManaging ContactsAdding, Deleting or Renaming GroupsClick the Contacts menu and select Manage Groups. The Manag

CounterPath X-Lite 3.0iCopyright © 2006 CounterPath Solutions, Inc.CounterPath Solutions, Inc.Floor 8, 100 West Pender St.Vancouver, BC Canada V6B 1R8

CounterPath X-Lite 3.018Contact Properties Dialog Box1. Enter the desired information under the two tabs.2. After clicking OK, X-Lite adds the contact

CounterPath X-Lite 3.019Importing ContactsUsers can import an existing Contacts list from:• A comma-separated-value file. Use this approach to import

CounterPath X-Lite 3.020X-Lite exports all information from the Contacts list to Microsoft® Outlook®. Only information that can be displayed in Outloo

CounterPath X-Lite 3.021Managing Calls ListsUsers can open and close each list to show or hide the contents.Users can select a list and click Calls in

CounterPath X-Lite 3.0224.4 AvailabilityAvailability refers to a user’s ability to see whether a remote contact is available or not (online, on phone,

CounterPath X-Lite 3.023Respond to the request:Button Next Action ResultAllow The remote party will be able to view local availability. X-Lite will ad

CounterPath X-Lite 3.024The following diagram illustrates how the sharing of availability occurs.Changing Availability Permissions• If a user decides

CounterPath X-Lite 3.025 4.5 Privacy RulesUsers can allow other people to contact them or ban other people from contacting them. There are separate ru

CounterPath X-Lite 3.026Privacy Rules WindowClick at the top of the phone and select Privacy Rules.The window may show rules added during availabili

CounterPath X-Lite 3.027Changing RulesTo change the settings for an existing name, click the cell to be changed. X-Lite changes the value (e.g. from

CounterPath X-Lite 3.011 Introduction1.1 What is X-Lite?X–Lite 3.0 is CounterPath’s next-generation softphone client, offering users all the productiv

CounterPath X-Lite 3.0285 Instant Messaging (IM)5.1 Sending and Receiving an IMTo display the IM window, right-click any entry in the Calls & Cont

CounterPath X-Lite 3.0296 The X-Lite MenuAccess the X-Lite menu by clicking at the top of the phone. The menu items include:• Options — options cont

CounterPath X-Lite 3.0306.1 OptionsOptions are settings and preferences that apply to all potential accounts that a user might create.Options – Genera

CounterPath X-Lite 3.031Table 3: Options – General – ApplicationField DescriptionAlways on top of other applications Check or uncheck to suit individ

CounterPath X-Lite 3.032Options – General – Alerts and SoundsOn this page users can:• Manage custom ringtones. Users can import a ringtone (a .wav fil

CounterPath X-Lite 3.033Options – General – AvailabilityThis screen lets users add status indicators to X-Lite’s standard Availability indicators. For

CounterPath X-Lite 3.034Options – General – DevicesTTable 4: Options – General – DevicesField DescriptionSpeaker deviceMicrophone deviceChange these f

CounterPath X-Lite 3.035Use auto gain control (AGC) Adjusts the microphone volume level so that the remote party does not hear any distortions that ma

CounterPath X-Lite 3.036Options – Advanced – Audio CodecsThis pane shows all the codecs that are available with X-Lite. Users can enable or disable co

CounterPath X-Lite 3.037Supported CodecsX-Lite supports a wide range of codecs. See Table 5, below.* Generally, one of these codecs must be enabled to

CounterPath X-Lite 3.022 Installation and Setup2.1 Getting ReadyObtaining Information from a VoIP Service ProviderAfter choosing a VoIP service provid

CounterPath X-Lite 3.038Video codecs describe the format by which video streams are compressed for transmission over networks. Some codecs require le

CounterPath X-Lite 3.039Table 6: Options – Advanced – NetworkField DescriptionNetwork Connection Speed Complete this field only after disabling zero t

CounterPath X-Lite 3.040Options – Advanced – Quality of ServiceThe Quality of Service pane lets users request a specific transport service for audio,

CounterPath X-Lite 3.041X-Lite supports 802.1p QoS packet tagging. If users set up X-Lite for QoS, the client will include the specified information w

CounterPath X-Lite 3.042not remain logged in indefinitely while logging is enabled. Users should occasionally exit and restart X-Lite when logging app

CounterPath X-Lite 3.043Rules for Enabled Accounts and Default AccountThe following rules apply for enabled and default accounts:• With only one accou

CounterPath X-Lite 3.044Table 8: Account Properties – AccountField DescriptionDisplay name This name shown in the X-Lite Call display.Remote parties i

CounterPath X-Lite 3.045Account Properties – VoicemailThese settings let users set up X-Lite to forward incoming calls.Service providers may offer voi

CounterPath X-Lite 3.046Table 9: Account Properties – VoicemailField DescriptionCheck for voicemail If a VoIP service offers voicemail, choose the set

CounterPath X-Lite 3.047Account Properties – Topology

CounterPath X-Lite 3.03Optimized DevicesX-Lite is optimized to work with the following devices:• Actiontec Internet Phone Wizard• Clarisys Claritel i7

CounterPath X-Lite 3.048Account Properties – PresencePresence allows remote parties to view a local user’s online status (availability), and allows th

CounterPath X-Lite 3.049Table 11: Account Properties – PresenceField DescriptionPresence Mode Select the setting that the account’s service provider s

CounterPath X-Lite 3.050Account Properties – Storage

CounterPath X-Lite 3.051Account Properties – AdvancedTable 12: Account Properties – AdvancedField DescriptionReregister every The time interval betwee

CounterPath X-Lite 3.052Max. time This is the maximum wait time between attempts to reregister. Once this maximum is reached, X-Lite will wait this sp

CounterPath X-Lite 3.0536.3 Privacy RulesFor information about privacy rules, see page 25.6.4 Open Diagnostic Log and FolderFor information about thes

CounterPath X-Lite 3.054Appendix A: Application Hot KeysTable 13: Application Hot KeysFunction Keyboard ShortcutSelect Line 1 F1 or Ctrl-1Select Line

CounterPath X-Lite 3.055Appendix B: Dialing PlansWhen a user places a call, X-Lite processes the input—what the user types, selects or drags onto the

CounterPath X-Lite 3.056The dialing plan has the following syntax:pattern[|pattern];match=1;<transformation>=<value>;[match=2;<transfor

CounterPath X-Lite 3.057TimersThere are two timers:• T — described in the table above; default value is four seconds (4000 milliseconds).• The long ti

CounterPath X-Lite 3.04Auto UpdateUpon startup, X-Lite will check for updates and—if found—will prompt users for authorization to install them.Uninsta

CounterPath X-Lite 3.058Results of the ComparisonB.3 ExamplesExample 1\a\a.T|xxxxxxx.T;match=2;pre="9"This simple example shows how to diffe

CounterPath X-Lite 3.059Example 3#1xxxxxxxT|#19xxxxxxx|xxxxxxxT|9xxxxxxx|;match=1;prestrip=2;pre=9;match=2;prestrip=2;match=3;pre=9;This example does

CounterPath X-Lite 3.060Appendix C: Contact List HeadingsFollowing is a list of all the headings that are used in the X-Lite contacts list. This list

CounterPath X-Lite 3.061Appendix D: Location of FilesSystem files get copied to the installation directory specified when installing X-Lite. The defau

CounterPath X-Lite 3.062Appendix E: Alternative Ways to Run X-LiteFrom a HyperlinkPeople can create hyperlinks that reference a phone number or SIP ad

CounterPath X-Lite 3.063Appendix F: GlossaryAEC Acoustic echo cancellation. Processing of audio data to reduce the echo effect that can arise if the s

CounterPath X-Lite 3.064RFC Request for Comment. A document that describes a particular internet technology. RFCs may be a proposals, drafts or full

CounterPath X-Lite 3.051. Create the account: click at the top of the softphone and choose SIP Account Settings. Click Add. The Properties of Accoun

CounterPath X-Lite 3.063 Using the Softphone3.1 The On-screen DisplayMenu CloseAvailabilityAuto Answer, Auto ConferenceDo Not Disturb, ConferenceHang

CounterPath X-Lite 3.07DisplayThe following information and icons may appear on the Call display:Video DrawerTo display the Video drawer, click the bl