Counterpath Bria 4 Administrator Guide Manuel d'utilisateur

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Page 1 - Bria 4 Administrator Guide

Bria 4 Administrator Guide

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CounterPath Corporation6

Page 3 - Contents

Bria 4 Administrator Guide72 Configuring Bria2.1 Summary of FeaturesYou configure Bria by completing the fields on the Account Settings window and the

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CounterPath Corporation8Network (XMPP accounts) Accounts > Account (XMPP) page 18Outlook address book, set up in Bria Accounts list page 9Presence

Page 5 - 1 Overview

92.2 Configuring AccountsSIP AccountsEach user will need at least one SIP account, in order to make phone calls. The SIP account may also be used for

Page 6 - Recommended Procedure

CounterPath Corporation10ProcedureCreate SIP Account1. When the softphone appears, click the Go to Account Settings link. The SIP Account window appea

Page 7 - Instructions for your Users

Bria 4 Administrator Guide11Setting up Multiple SIP AccountsYou can set up Bria so that phone calls can be made from more than one account. 1. Decide

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CounterPath Corporation12Configuring Global Settings (Preferences)Use the Preferences window (Softphone > Preferences) to configure features that a

Page 9 - Using the “No Login” Profile

Bria 4 Administrator Guide132.3 Setting up ContactsTypically, users will want to create contacts in order to easily make phone calls. In addition, in

Page 10 - CounterPath Corporation

CounterPath Corporation14Importing the File1. From the main menu choose Contacts > Import Contacts. The Import Contacts wizard starts. 2. As soon a

Page 11 - 2 Configuring Bria

Bria 4 Administrator Guide152.4 Verifying your Presence SetupOnce you have created a contact list, you can test your presence setup to make sure that

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CounterPath CorporationCounterPath CorporationSuite 300, One Bentall Centre505 Burrard Street, Box 95Vancouver, BC V7X 1M3Tel: 604.320.3344sales@count

Page 13 - 2.2 Configuring Accounts

CounterPath Corporation162.5 Setting up WorkgroupsA workgroup is a group of people who work together. Via the Bria Workgroup window, members of a work

Page 14 - Procedure

Bria 4 Administrator Guide173 Account Configuration ReferenceThe Account Settings window lets you configure features that apply on a per-account basis

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CounterPath Corporation183.2 XMPP AccountTable 1: XMPP Account Properties – AccountField DescriptionAccount name If desired, change the account name t

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19Resource Optional resource, as specified in RFC 3920. For example "/home". If this setting is blank and the User ID includes a resource, t

Page 17 - 2.3 Setting up Contacts

CounterPath Corporation203.3 Outlook or MAB AccountBria automatically creates an Outlook account if it detects Outlook on the user’s computer. On a Ma

Page 18 - Importing the File

Bria 4 Administrator Guide21Field to use for IM address Bria can be set up to treat one of the contact fields as an XMPP address that can be subscribe

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CounterPath Corporation223.4 SIP Account Properties – AccountTable 3: SIP Account Properties – AccountField DescriptionAccount name If desired, change

Page 20 - 2.6 Setting up Chat Rooms

Bria 4 Administrator Guide23Domain ProxyRegister with domain and receive callsTypically, this field is checked. A situation in which this field is unc

Page 21 - 3.1 Accounts Settings Window

CounterPath Corporation243.5 SIP Account Properties – VoicemailThese settings let you configure client-side voicemail features.Your IP PBX may also pr

Page 22 - 3.2 XMPP Account

Bria 4 Administrator Guide25Always forward to this address Typically, each user sets this field up individually, to suit their needs. This feature wor

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iContentsOverview...

Page 24 - 3.3 Outlook or MAB Account

CounterPath Corporation263.6 SIP Account Properties – TopologyTable 5: SIP Account Properties – TopologyField DescriptionFirewall traversal mode • Aut

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Bria 4 Administrator Guide273.7 SIP Account Properties – PresenceThis tab lets you set up presence (for both Bria for Windows and Bria for Mac) and wo

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CounterPath Corporation28How Presence Subscriptions WorkThe following chart illustrates how the sharing of online status occurs. This chart illustrate

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Bria 4 Administrator Guide29Configuring Workgroups A workgroup is a group of people who work together. Workgroups are also known as BLF (Busy lamp fie

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CounterPath Corporation30When the user chooses View >Workgroup, Bria immediately registers attempts to subscribe to the workgroup. If the subscript

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Bria 4 Administrator Guide31 When you display the Workgroup (View > Workgroup from the main menu), the members will appear. This person is shaded o

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CounterPath Corporation32Setting up as a Supervisor 1. Set the Mode to Peer-to-peer and select “I will choose who can monitor me”. 2. Click Edit Membe

Page 31 - Setting up Presence

Bria 4 Administrator Guide333.8 SIP Account Properties – StorageChange this tab if you want to let users store their contact list on a WebDAV or XCap

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CounterPath Corporation343.9 SIP Account Properties – TransportYou can set up Bria for the type of security (encryption) you want for incoming and out

Page 33 - Configuring Workgroups

Bria 4 Administrator Guide35Setting up for Security within BriaThe options for media encryption are described in the following table.Table 9: Media En

Page 35 - You are watching each other

CounterPath Corporation363.10 SIP Account Properties – AdvancedsTable 10: SIP Account Properties – AdvancedField DescriptionRegister SettingsReregiste

Page 36 - Setting up as a Supervisor

Bria 4 Administrator Guide37TimersEnable session timersDefault session timeA session timer is a mechanism to detect whether a call session is still ac

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Bria 4 Administrator Guide394 Preferences ReferenceChoose Softphone > Preferences. The Preferences window appears. The Preferences panels let users

Page 39 - INVITEs that are for

CounterPath Corporation404.2 Preferences – Audio CodecsThis panel shows all the codecs that are included in the retail version of Bria. You can enable

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414.3 Preferences – Video CodecsVideo codecs describe the format by which video streams are compressed for transmission over networks. Some codecs req

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CounterPath Corporation424.4 Preferences – DirectoryIf your organization has an LDAP or Active Directory server, you can configure Bria to connect to

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Bria 4 Administrator Guide43Search OptionsType • Search on demand: The Directory tab on the softphone will have a Search button. The Directory tab is

Page 43 - 4 Preferences Reference

CounterPath Corporation44Active DirectoryADSI (Active Directory) SettingsField DescriptionServer Settings Subtree DN The Active Directory subdirectory

Page 44 - About Codecs

454.5 Preferences – CallsField DescriptionAuto Answer Let your users set these fields to suit.DTMF Choose the method for sending DTMF that is supporte

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11 OverviewThis manual is intended for:• System administrators who have purchased Bria from the CounterPath website and are deploying Bria for use by

Page 46 - 4.4 Preferences – Directory

CounterPath Corporation464.6 Preferences – Files & Web TabsField DescriptionRecording folder The folder where files for recording of phone calls w

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Bria 4 Administrator Guide47A Configuration FormThis form provides space for configuration information for one SIP account. Fields that are typically

Page 48 - Active Directory

CounterPath Corporation48Account > Presence TabPresence ModePoll timeUpdate intervalEnable workgroupWorkgroup modeIf RLS mode: Workgroup address (B

Page 49 - 4.5 Preferences – Calls

Bria 4 Administrator Guide49Preferences > DirectoryDirectory typeLDAPServerAuthentication methodUsernameCredentialRoot DNADSISubtree DNSearch Optio

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50XMPP AccountField ValueAccount NameUser IDDomainPasswordDisplay namePort selectionConnect portOutbound proxyResourcePriority

Page 51 - A Configuration Form

51B Contact List HeadingsFollowing is a list of all the headings that are used in the Bria contact list. This list can be useful when formatting a con

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CounterPath Corporation52

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Bria 4 Administrator Guide53C GlossaryBroadband Broad or wide bandwidth. In data transmission, the wider the band, the more data it is possible to tra

Page 54 - XMPP Account

CounterPath Corporation54

Page 55 - B Contact List Headings

CounterPath Corporation21.1 Deploying through Manual Configuration: Recommended ProcedureIf you have chosen to manually configure Bria and will not im

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Bria 4 Administrator Guide3Instructions for your UsersBecause you are not provisioning Bria, your users do not need to log on. Instruct your users to

Page 57 - C Glossary

CounterPath Corporation41.2 Deploying through Remote Provisioning: Recommended ProcedureConfiguring Bria: Administrator StepsIf you are deploying thro

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Bria 4 Administrator Guide5Using the “No Login” ProfileIf you, the system administrator, ever need to start Bria without logging in:1. Go to the Prefe

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